Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let us see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Urgent Care Centre:

Warren Farm Urgent Care Centre
Warren Farm Road
Kingstanding
B44 0PU
Tel: 0121 465 5613
08:00 – 20:00
Walsall Urgent Care Centre
Saddlers Centre
Bridgeman Street
Walsall
WS1 1YT
Tel: 01922 656 391
08:00 – 20:00
Birmingham Walk In Centre
Boots the Chemist
66 High Street
Tel: 0121 255 4500
08:00 – 18:00
(09:00 – 17:00 Saturday and 11:00 – 15:00 Sunday)
Samuel Johnson Community Hospital
Minor Injuries Unit
Trent Valley Road
Lichfield
WS13 6EF
Tel: 01283 566 333
08:00 – 21:00
Sir Robert Peel Hospital
Plantation Lane
Mile Oak
Tamworth
Tel: 01827 263 800
08:00 – 22:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, chronic disease advice, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0121 308 0359
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0121 308 0359

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Health Advice

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (at least 6 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Bereavement

The Bereavement Help Point

For anyone who has been touched by grief, past or present, directly or indirectly. There will be information on how to cope with all aspects of losing a friend or relative, and if we don’t have it, we will try and point you in the right direction. If you have experienced bereavement, pop in and see how we can help.

Telephone: 0121 378 6290 or 01543 434536

Cruse Bereavement Care - Birmingham

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss

Telephone: 0121 687 8011

Facebook: facebook.com/CruseBirmingham

Twitter: twitter.com/CruseBirmingham

Website: www.crusebirmingham.co.uk

Email: enquiries@crusebirmingham.co.uk

Edward's Trust

Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.

Telephone: 0121 454 1705

Website: edwardstrust.org.uk

Email: admin@edwardstrust.org.uk

Birmingham Sands

Sands is the stillbirth and neonatal death charity supporting anyone affected by the death of a baby.

Telephone: 07709 425001

Email: BirminghamSands@hotmail.com

Carers

Birmingham Carers Hub

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member.

Telephone: 0333 006 9711

Website: www.forwardcarers.org.uk

Email: info@birminghamcarershub.org.uk

CERS (Carers Emergency Support Service)

A free emergency back-up service for carers

Telephone: 0121 442 2960

Website: www.forwardcarers.org.uk

Walsall Carers Association

The Walsall Carers’ Centre is a charitable company that brings together statutory and voluntary sector resources and expertise. Our aim is to provide real support to carers within the Borough of Walsall, and give their needs and their contributions the recognition and status they deserve. We can provide you with a ‘listening ear,’ someone to talk to who understands your emotional problems.

Telephone: 01922 636 663

Website: www.walsallcarers.org

Email: contact@walsallcarers.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Birmingham Mental Health Carer Support Service

We are a city wide service covering the whole of Birmingham. Our Service provides a range of support, information and advice to carers who support individuals with mental health needs.

Telephone: 0300 304 5530

Website: www.homegroup.org.uk

 

For carers of individuals with DEMENTIA

DISC (Dementia Information and Support for Carers)

Telephone: 0121 553 6483

Child Health

Autism Support Group for Parents and Carers

A friendly, long-established group. Holds weekly Wednesday morning meetings and a monthly Monday evening meeting with speakers. The Group offers sympathetic and moral support, as well as information from its knowledgeable and well-informed parents. The Group has one fund-raising event a year.

Telephone: 07905 654 632 or 0121 240 2827

Email: Victoria-roche@sky.com

Birmingham City Council

For information about services dedicated to children, young people and families

Telephone: 0121 303 1888

Website: www.birmingham.gov.uk

 

Birmingham Forward Steps

A health and wellbeing initiative for all Birmingham children aged 0-5 and their families

Holland House Children’s Centre

Telephone: 0121 675 7171

KIDS West Midlands

KIDS is a national charity providing a wide range of support services to disabled children, young people and their families.

Telephone: 0121 355 2707

Website: www.kids.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Computer Group

Meet every Thursday at St Giles Hospice, Fisherwick Road, Whittington, Lichfield, Staffordshire, WS14 9LH from 1:00pm to 3:00pm.  This is a friendly group of people who meet to learn more about their laptops/tablets and mobile smartphones.

Telephone: 01543 434 536

Email: sct@stgileshospice.com

MS Exercise Groups

Meet every Thursday at St Giles Hospice, Lindridge Road, Sutton Coldfield, B75 6JB from 10:15am – 11:30am.

Telephone: 07711 696 308

Parkinson's Support

Offer information, friendship and support to local people with Parkinson’s their families and carers.They also organise regular events and social activities. Join and meet other people affected by Parkinson’s in your area.

Telephone: 0121 308 7826 or 07968 824694 or 0344 225 9849

The Cancer Support Centre

Offering support to anyone affected by cancer. That could mean you have a diagnosis or you are supporting someone with a diagnosis.

Telephone: 0300 012 0245

Facebook: facebook.com/cancersupportcentre

Website: www.suttoncancersupport.org

Email: info@suttoncancersupport.org

The Sutton Coldfield Stroke Club

The Sutton Coldfield Stroke Club is for stroke survivors and aims to help them to be independent and to gain confidence. There is mutual understanding, support and encouragement between members as well as support for carers and family.

Telephone: 0121 354 6463

Email: liztopliss@gmail.com

Macular Disease Support Group

A local self-help support group run by people with macular disease for people with macular disease and offers practical and emotional support.

Telephone: 0300 30 30 111

Prostate Cancer Support Group

Anyone is welcome to attend the group, including family and friends of men affected by prostate cancer.

Telephone: 0121 686 6491

Email: jdyke236@gmail.com

Breastfeeding Support Group

Drop-in session every Wednesday 2:00pm – 4:30pm at Good Hope Hospital, Rectory Road, Sutton Coldfield, B75 7RR.

Telephone: 0121 378 2211 extension: 3180

Pulmonary Fibrosis Support Group

The group is very friendly and anyone is welcome. Some months speakers are organised and other months the time is left free for participants to chat. Specialist nurses support the group most months. A volunteer runs a relation group in the second half of the meeting for those that are interested.

Telephone: 07982 668110

Depression, Anxiety & Stress

Birmingham Healthy Minds

Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.

Telephone: 0121 301 2525

Website: www.bsmhft.nhs.uk

Acaia Family Support

Acacia offers pre and postnatal depression support services to women and their families across Birmingham.

Telephone: 0121 301 5990

Website: www.acacia.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Drugs and Alcohol

Reach Out Recovery

Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.

Telephone: 0121 227 5890

Website: www.changegrowlive.org

Email: Birmingham.secure@CRI.CJSM.net

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Dementia Cafe

The memory cafe is a relaxed, friendly place which offers a safe and supportive environment where families can meet and share concerns without feeling embarrassed or misunderstood.  Trips down memory lane are triggered by the optional activities that are mindful and respectful of the person living with dementia and the amazing lives they have led. By remaining involved and active a person living with dementia can maintain their skills and independence for longer.

Telephone: 0121 323 4200

Age Concern - Birmingham

Age Concern Birmingham is a charity that is dedicated to providing a high quality service and has at its heart key values that it operates by. To enrich the lives of older people and others in need through the range of services we offer.

Telephone: 0121 362 3650

Website: www.ageconcernbirmingham.org.uk

Email: info@ageconcernbirmingham.org.uk

Adult Social Care and Health - Birmingham City Council

Supporting Birmingham citizens to remain independent in their own homes. Whether you look after a friend, relative or yourself, you’ll find lots of information and advice at Connect to Support, or visit the emarketplace for products and services.

Website: www.birmingham.gov.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Maternity

Parent Education

We know that becoming a parent can be one of the most rewarding and challenging times of your life and meeting other mums and dads going through similar experiences can really help. Our education classes and courses are here to support you ahead of your new baby’s arrival, help you stay healthy throughout your journey and give you the confidence to build a strong relationship with your little one.

Telephone: 0121 318 2377 – This is an answering service

Website: www.bwc.nhs.uk

Email: bwc.parenteducation@nhs.net

Maternity Action

Maternity Action is the UK’s leading charity committed to improving the health and wellbeing of pregnant women, partners and young children

Telephone: 0808 802 0029

Website: www.maternityaction.org.uk

Acacia Family Support

Acacia offers pre and postnatal depression support services to women and their families across Birmingham.

Telephone: 0121 301 5990

Website: www.acacia.org.uk

Bump

Bump is a new partnership bringing together Birmingham and Solihull maternity services caring for women throughout their pregnancy journey.

Website: www.yourbump.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Marie Stopes UK

Specialising in abortion treatment, advice and support

Telephone: 0345 300 8090 (24 hour confidential advice line)

Website: www.mariestopes.org.uk

BPAS

Abortion Care service

Telephone: 03457 30 40 30

Website: www.bpas.org

Umbrella Health

We provide free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment. Our service is confidential, non-judgemental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first – you can attend one of our walk-in clinics or make an appointment at a time that suits you.

Telephone: 0121 237 5700

Website: www.umbrellahealth.co.uk

Facebook: facebook.com/UmbrellaHealth

Twitter: twitter.com/UmbrellaHealth

 

 

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Screening

Breast Cancer Screening

About 1 in 8 women in the UK are diagnosed with breast cancer during their lifetime. If it’s detected early, treatment is more successful and there’s a good chance of recovery.

Breast screening aims to find breast cancers early. It uses an X-ray test called a mammogram that can spot cancers when they’re too small to see or feel.

Website: www.nhs.uk

Bowel Cancer Screening

Bowel cancer is a common type of cancer in both men and women. About 1 in 20 people will get it during their lifetime.

Screening can help detect bowel cancer at an early stage, when it’s easier to treat. It can also be used to help check for and remove small growths in the bowel called polyps, which can turn into cancer over time.

Website: www.nhs.uk

Cervical Screening

Cervical screening is one of the best ways to protect yourself from cervical cancer.

Cervical screening checks the health of your cervix. It’s not a test for cancer, it’s a test to help prevent cancer.

Website: www.nhs.uk

Abdominal Aortic Aneurysm Screening

Abdominal aortic aneurysm (AAA) screening is a way of checking if there’s a bulge or swelling in the aorta, the main blood vessel that runs from your heart down through your tummy.

This bulge or swelling is called an abdominal aortic aneurysm, or AAA. It can be serious if it’s not spotted early on because it could get bigger and eventually burst (rupture).

Website: www.nhs.uk

NHS Health Check

The NHS Health Check is a health check-up for adults in England aged 40-74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

Website: www.nhs.uk

Stop Smoking

NHS Smokefree

For help and support please visit www.smokefree.nhs.uk and sign up to Smokefree for a free quit kit, smartphone app, email programme and SMS service or contact 0800 0525 855 for more information about your nearest smoking cessation clinic for face to face guidance.

Website: www.nhs.uk/smokefree

Local Smoking Cessation Services

  • Beaconview Chemist Stop Smoking Service

Telephone: 0121 588 3193
Website: beaconviewchemist.co.uk
Email: optimummarketing.beaconviewchemist@nhs.net

  • Walsall Specialist Stop Smoking Service

Telephone: 01922 444 044
Email: lifestylelink@walsall.nhs.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Specialist Weight Management Service

This specialist service is for people who have struggled with their weight for a long period of time. We offer a more intensive approach to weight management, when other interventions have not worked. We make sure that all options have been tried before someone is considered for obesity surgery. A referral will need to be made by a health care professional in order to be seen by this specialist team.

Telephone: 0121 683 2300

Website: www.bhamcommunity.nhs.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps
Young Carers

Release Project - YMCA

Release is a project based in the North of Birmingham providing awareness and support for young carers aged 9-25 and their families.  They raise awareness for young carers and provide educational support, life skills, easy access to other services and hold events and activities for young carers to meet and make friends.

Telephone: 0121 354 5614

Facebook:facebook.com/Release

Twitter: twitter.com/Release

Email: releaseymca@gmail.com

Birmingham Young Carers Unite

Providing support for young carers up to the age of 18.

Telephone: 0121 638 0878

Website: www.spurgeonsyc.org/birmingham

Email: birminghamyc@spurgeons.org

Physiotherapy

Physio Self-Referral

To self refer for Physiotherapy please download the below form and return to one of the attached clinics:

Self Referral Form

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?